Privacy Policy

At Katie’s Little Bears, I respect your privacy and am committed to protecting your personal information.

What I collect:

• Name, email address, and messages when you contact me

• Order details and delivery addresses when you purchase a product

• Information you choose to share when booking a consultation

​

How I use it:

• To process your orders and send your purchases

• To deliver your consultation feedback

• To send updates and freebies if you sign up to my newsletter (you can unsubscribe anytime)

​

How it’s stored:

• Securely through trusted platforms (Wix, Etsy, MailerLite)

• I never sell or share your details with third parties

​

Your rights:
You can request a copy of the data I hold about you, or ask for it to be deleted, at any time by contacting me at katie@katieslittlebears.co.uk.

​

📱 WhatsApp Consultations

​

If you choose to communicate via WhatsApp, please note that messages (including text, images, or voice notes) are processed through WhatsApp’s own platform, which is operated by Meta Platforms Inc. While end-to-end encryption means your messages are private between you and Katie’s Little Bears, WhatsApp does collect certain metadata such as your phone number and usage data in line with their own privacy policy.

Katie’s Little Bears will only use WhatsApp to provide the agreed parent consultation service and will not share your messages or contact information with any third parties.
Voice notes or message content will not be saved or stored elsewhere unless required for record keeping (e.g., to complete your written feedback).

You can request that your consultation messages are deleted once your feedback has been delivered by contacting Katie’s Little Bears directly.

​